I have worked for 8 months and my touch screen problem has never occurred. It to manage updates for the operating system not to take any update windows. I Installed Eset antivirus endpoint security to manage the fire wall and configure it to notify me all the changes that are occurring on my machine and give me options to allow or disallow system configurations. I reinstalled the operating system(Windows 10 Professional the laptop was shipped with Windows 10 Home) and switched What I did was I booted my PC to BIOS and do a diagnose test the screen was working but when it loads windows the touch screen stopped. That time I had projects and I was having my final exam, And we resolved to formatting which was not easy. I contacted Dell again to give it a try but it failed. They offered solutions and it never worked. I contacted Microsoft and I explained my problem. They sent me softwares to diagnose and repair my laptop but nothing happened. They worked on it but that didn't fix the problem. I contacted Dell, they connected via teamviewer and
After buying my PC from America to Zambia and in few months it stopped working. I thought I damaged the screen and I have wasted my cash. Hi, I faced the same problem when I bought my dell inspiron 3552. Your reply is very important for us to ensure a proper resolution. ClickĪfter the uninstallation is complete, reboot your computer.Īfter you have successfully uninstalled the driver, please go to the computer manufacturer’s website, download the Windows 10 Graphic driver for your computer and check. Windows will prompt you to confirm the device’s removal. Right-click on the Display driver, and click Uninstall. Open Device Manager, expand “ Display driver”. Method 2: Un-install and Re-install DriversĬlick on the Start button, and type “ Device Manager ” on the search bar. Under Hardware and sound, click on “ hardware and devices”.Ī pop-up will appear, click on the “ Next” button and your hardware troubleshooting will start. Method 1: Run hardware and Device troubleshooterĬlick on the Start button, and type “ Troubleshooting” on the search bar.Ĭlick on troubleshooting, then click on “ Hardware and sound”. I suggest that you perform the Methods below and check if the issue persist
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